‘By 2030, as many as 375 million workers – of roughly 14 percent of the global workforce – may need to switch occupational categories as digitization, automation, and advances in artificial intelligence disrupt the world of work’.
- McKinsey Global Institute, Jobs Gained: Workforce Transitions in A Time of Automation
Doubtless to say, advancement in technology and science has significantly transformed the way we work, think, solve problems, and ultimately interact with customers. Therefore, it is only right that you end the year with plans to augment your workplace with the digital tools required to efficiently assist employees with performing their tasks.
Beyond this, it is also important the new employees you will hire in 2019 possess the right workplace skills which can be modified to fit seamlessly with the digital tools that will be in operation.
Thanks to a study done by Top 10 Online colleges, you do not have to think hard about what these 10 skills are. Here is an Infographic on the skills you need to be on the lookout for: