In the course of doing business transactions with customers, you’ll likely encounter different kinds of people with their own unique personalities. This is where customer services comes in, and the way you handle each one of them is a determinant who how your business would fair in the long run.
For every business, both small big and small, customer service cannot be sidelined. It’s one of the secrets of businesses that are successful, and have made it to the top, so you should infuse it into you businesses strategies.
This infographic looks at a small percentage of the different kinds of customers you’ll meet daily – ‘the complaining customers’ – and how to deal with their complaints.